View Mobile Site
Posted: September 21, 2017 3:01 p.m.
  • Bookmark and Share

ACS activates EFACs after Irma


Teams across Fort Stewart make repairs housing following Hurricane Irma, Sept. 13.

View Larger

Army Community Service is known for a multitude of programs, like Family Advocacy, New Parent Support, Relocation, Mobilization and Deployment and the Financial Readiness Program along with others, but late September 13th, after the staff had returned to work, that all changed.     William E. Lukens, ACS director, called his staff together and said, “we’re activating the EFAC’.

The Emergency Family Assistance Center or EFAC is a centralized, one-stop shop for Soldiers, Family Members and Spouses to go in order to get specific assistance when a crisis or event like Hurricane Irma is over.

EFAC’s were set up on both Fort Stewart and Hunter Army Airfield and the intent was to reduce some of the stressors and provided swift assistance based on need the Families experienced once they returned.  The EFAC’s were activated with a purpose and were in 14 hour operations at both locations. Legal, Balfour Beatty Community Homes, Directorate of Public Works, Child and Youth School Services (CYSS), Behavioral Health and Directorate of Human Resources all committed to providing swift, caring service for these Families in need.

Most of the assistance was provided either telephonically or on-line but Families that did show up were provided exceptional service.

Tonya Imus, Fort Stewart EFAC Operations, provided a detailed roll up to the Garrison Commander on Sept. 16 with over 300 cases being reviewed and case managers assigned.   Imus stated, “we are here to ensure Soldiers and Families are provided the best possible assistance until the Garrison Commander closes us down”.

Due to the dedicated and swift response the Garrison Commander made the decision to terminate the Fort Stewart and Hunter Army Airfield EFACs on 16 September at 4pm.

We encourage all Soldiers, Families and Spouses to continue to make ACS their first choice to seek assistance, because it is a fact that #ACSRocks.


For more information about ACS services and programs, please call 912 767-5058/2882/1257 or Hunter Army Airfield at 912 315-6816.

Please wait ...